Strathearn Psychology Inc.
9409 98 Avenue NW, Edmonton, AB
Effective date: September 3, 2026

Strathearn Psychology Inc. ("Strathearn Psychology," "we," "us," or "our") is committed to protecting the privacy and confidentiality of the personal information of our clients, prospective clients, and website visitors. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website (strathearnpsychology.com) and to the services we provide.

As a psychology practice, we are also bound by the professional and ethical confidentiality obligations of the College of Alberta Psychologists under the Health Professions Act, and by applicable privacy legislation, including Alberta's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information we collect

We collect only the personal information reasonably necessary to provide our services and operate our practice. This may include:

• Contact and identifying information — such as your name, email address, phone number, and mailing address.

• Information you provide through our website contact form or by phone or email when you reach out to us.

• Clinical and health information — such as intake information, session notes, assessments, and other records created in the course of providing therapy. This information is treated as confidential and is subject to strict professional confidentiality obligations.

• Billing and payment information — collected and processed to arrange payment and insurance receipts.

• Website and technical information — such as your IP address, browser type, pages visited, and similar analytics data collected automatically when you use our website (see "Cookies and website analytics" below).

2. How we use your information

We use personal information to:

• Respond to your inquiries and match you with an appropriate clinician;

• Schedule, provide, and manage therapy and related services;

• Process payments and issue receipts for insurance reimbursement;

• Maintain accurate clinical records as required by our professional obligations;

• Communicate with you about appointments and your care; and

• Operate, maintain, and improve our website and services.

3. Consent

We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal and professional limitations and reasonable notice; withdrawing consent may affect our ability to provide services to you.

4. How we protect your information

We take the security of your information seriously and use reasonable physical, technical, and administrative safeguards to protect it against loss, theft, and unauthorized access, use, or disclosure. Client records are maintained in a secure, access-controlled practice-management system (OWL Practice), and access is limited to authorized clinicians and administrative staff who need it to perform their duties. We do not sell your personal information.

5. Disclosure of your information

We do not share your personal information except in the following limited circumstances:

• With service providers who help us operate our practice and website (for example, our practice-management and payment providers), who are bound to protect your information;

• Where required or permitted by law, or by our professional and regulatory obligations (for example, where there is a risk of harm, or as required by a court order); and

• With your consent, or at your direction.

6. Cookies and website analytics

Our website may use cookies and similar technologies to help the site function, understand how visitors use it, and measure the effectiveness of our advertising. This may include third-party services such as Google Analytics and Google Ads, which may set cookies and collect information such as your IP address and browsing activity to help us reach and understand our audience. This information is used in aggregate and is not used by us to identify you personally.

You can control cookies through your browser settings, and you can learn about and opt out of personalized Google advertising through Google's Ads Settings.

7. Data retention

We retain personal and clinical information only as long as necessary to fulfil the purposes for which it was collected and to meet our legal, regulatory, and professional record-keeping obligations, after which it is securely destroyed or de-identified.

8. Your rights

Subject to applicable law and our professional obligations, you have the right to request access to the personal information we hold about you, to request corrections, and to ask questions about how your information is handled. To make a request, please contact us using the details below.

9. Children and youth

We provide services to children and adolescents. Where a client is a minor, we obtain consent from a parent or legal guardian as appropriate and in accordance with applicable law and professional standards.

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted on our website with its effective date.

12. Contact us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Strathearn Psychology Inc.
9409 98 Avenue NW, Edmonton, AB
Phone: 780-757-9536
Email: takecare@strathearnpsychology.com